OUR SERVICES / LONDON RENTALS & SALES

A clearer view of your property’s next move.

Understand how your listing comes across, whether your asking price makes sense, and how your agent handles real interest. Choose the independent review that answers your question.

SERVICE 01

Listing Review

Why isn’t my listing getting the interest it should?

An independent look at the first impression your rental or sales listing makes — from the lead photograph to the details that help someone decide to enquire.

From

£25

For landlords and sellers who want to improve a live listing or sense-check its presentation.

What we look at

Photography & floor plan

We review the images and floor plan together: what they communicate, what feels unclear, and whether they help someone understand the property.

Description & must-haves

We examine how clearly the copy explains the property’s strongest features and answers the questions a serious buyer or renter is likely to have.

Portal positioning & local competition

We consider how the listing appears on the portals and alongside competing local properties, so the feedback reflects what viewers can compare it with.

What you receive

A clear assessment of the listing’s strengths, the details creating hesitation, and practical changes to its photography, copy and positioning.

Use it to brief your agent on what to improve before changing the asking price.

SERVICE 02

Pricing & Agent Strategy

Is the price the problem — or the way it’s being presented?

A practical second opinion on how your asking price, competing listings and agent’s messaging fit together, before you decide what to change.

From

£50

For landlords and sellers weighing up a price adjustment or a change in marketing approach.

What we look at

Comparable listings

We look at competing local listings to put your property’s asking price and presentation into context.

Price sensitivity

We consider where the asking price may create hesitation and which questions the available listing evidence raises.

Agent messaging & next steps

We review how the agent is positioning the property and identify practical changes to discuss, from the description to the viewing strategy.

What you receive

Pricing observations, notes on the agent’s positioning, and a concise set of tactical next steps to help you decide what to discuss or change.

Use it to have a more informed conversation about the asking price and marketing strategy.

SERVICE 03

Mystery Shopper Report

What happens when someone actually enquires?

We approach the agent as a prospective buyer or renter and assess the experience from the other side — giving you a clearer picture of how interest in your property is handled.

From

£250

For owners who want to understand the quality of the agent’s response and follow-through.

What we look at

Response speed & quality

We assess how promptly the agent responds, the tone of the conversation and whether the response addresses the enquiry.

Answers & viewing strategy

We examine the accuracy and usefulness of the answers, and how the agent moves a potential buyer or renter towards a viewing.

Follow-up & pressure

We assess the follow-up experience and sales pressure, so you can see how the conversation is handled beyond the first reply.

What you receive

A report on the enquiry experience, with observations on response quality, answers, viewing approach and follow-up, plus practical points to raise with the agent.

Use it to discuss service quality with specific observations from the enquiry experience.

YOUR NEXT STEP

Tell us what you want a clearer answer on.

Share your listing link, whether you’re letting or selling, and the service you’re interested in. Add the question that’s on your mind — or ask us which review fits.

Useful to include

The asking price, how long the property has been listed, and any feedback or advice your agent has already given you.

Thank you kindly

We will reach out soon